Sarasakthi Nutri Foods

At Sarasakthi Nutri Foods, we respect your privacy and are committed to protecting your personal data. Our website address is: https://startersites.io/elementor/floreo. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our nutritional and food products online, or interact with us via platforms like WhatsApp. Please read this privacy policy carefully.

Information We Collect

To fulfill orders for our health and nutritional products and ensure adherence to food safety standards, we may collect the following types of information:

Personal & Contact Information

•Full Name & Contact Details: Phone number, email address, and delivery shipping addresses.
•WhatsApp Communication Data: Chat logs, order inquiries, and media files (such as unboxing/damage proof videos) shared via WhatsApp business interactions.

Nutritional Preferences & Technical Logs

•Dietary Inquiries: Voluntary notes on food preferences, allergies, or health goals shared with our support team.
•Technical Data: IP addresses, browser types, and session metadata to keep your cart secure.

Comments, Media & Embedded Content

Comments & Gravatar

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media Uploads

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded Content from Other Websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Cookies Policy

• Comment Cookies: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
• Login & Session Cookies: If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
• Article Editing Cookies: If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Secure Payment Gateway & Transactions

We prioritize your financial safety. Our online infrastructure is built on Encrypted Payment Gateway with Razorpay to process transactions securely.

PCI-DSS Compliant Infrastructure

We do not store your credit card, debit card, or net banking passwords on our servers. All financial interactions are encrypted and handled directly through Razorpay's PCI-DSS compliant secure payment gateway, supporting UPI, credit cards, debit cards, and digital wallets.

WhatsApp Orders & Razorpay Secure Links

For orders placed directly via WhatsApp, payments are collected safely via an official, encrypted Razorpay Secure Payment Link sent by our team. Clicking this link redirects you straight to Razorpay's encrypted checkout page, ensuring your payment data remains completely protected.

Data Retention, Sharing & Your Rights

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue. For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Who We Share Your Data With & Where It Is Sent

If you request a password reset, your IP address will be included in the reset email. Visitor comments may be checked through an automated spam detection service. We also share order and contact info with verified courier partners for delivery purposes, and disclose information if legally mandated.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.